A Kanban approach to managing work
Representing work volume visually.
Product
Cloud application
Task
Better tracking of work across the practice
Role
UX/UI
Deliverables
User research,
Wireframes, Prototypes, User journey mapping
"Having to search for related documents can be very time consuming"
Alicia, Client Support
The challenges
Law Partners currently rely on an out dated, often broken software application to manage their practice groups…it does not offer scale, without expensive development time (the firm has grown significantly) cannot be easily customised or provide visibility of the progress of case matters. Critical case file information is not linked resulting in users having to group files manually.
Case Manager
Sketch…proposed solution
Matter card detail
The solution
A scalable, easily customised, matter management application, that provides the user a at-a-glance snapshot of the progress of the case file from initial conference to to successful outcome. Using the established card UI pattern, Senior Solicitorx will be able to assign tasks to individual users, and receive confirmation of their conclusion. It will allow for all related documents to be assigned to the individual file and provide search functionality for the case file numbers
Interviews
6
User Testing sessions
6
Design sprints
12
Prototypes
5
Prototype 1, Cards
Matter card analysis
Solution matter card open
Solution practice group card open